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Frequently asked questions
Which brands do you work on?
We work on all brands, modern and vintage, common or rare.

Official approvals: Omega, Tissot, Hamilton, Mido, Longines, Rado, Certina, Seiko — guaranteeing the use of original parts.

Outside our approvals: Rolex, Cartier, Jaeger-LeCoultre, Baume & Mercier, Panerai, Van Cleef & Arpels, Chopard, Chaumet, Breitling, Zenith, TAG Heuer, IWC, Patek Philippe, Audemars Piguet, Vacheron Constantin, Blancpain, Piaget, Universal Genève, Ulysse Nardin, Girard-Perregaux, Hermès, Tudor, Yema, LIP and many more.

If you can't find your brand, feel free to write to us.
How much does a mechanical watch service cost?
Prices depend on the complexity, rarity and age of the movement:

— Simple watch, manual winding: from 370 €
— Simple watch, automatic winding: from 430 €
— Watch with date: from 400 €
— Chronograph: from 700 €

Prices exclude replacement parts and polishing. The final quote is free and drawn up once the watch has been dropped off at the workshop.
How long does a service or repair take?
— Battery and bracelet sizing: on the spot, immediately
— Crystal replacement, partial work: about 15 days
— Full service: 10 to 12 weeks
Do I need an appointment?
No, both our workshops welcome you without an appointment Monday to Saturday.

Paris 5th (78 rue Claude Bernard): Mon–Fri 9am–12:30pm / 1:30pm–7pm — Sat 10am–12:30pm / 1:30pm–6pm
Paris 12th (18 Passage du Chantier): Mon–Fri 9am–12:30pm / 1:30pm–7pm — Sat 10am–12:30pm / 1:30pm–6pm
Is the quote free?
Yes, the quote is free and without obligation, drawn up after we have received and examined your watch at the workshop.
Do you repair vintage watches?
Yes, we specialise in mechanical wristwatches, modern and vintage. We have a network of rare-parts suppliers for hard-to-find references.
Do you repair pocket watches?
No. Our workshop specialises in wristwatches only. We do not work on pocket watches.
Do you offer watch polishing?
Yes, polishing with a wheel or by lapping, with laser welding available. 316L and 904L steel; yellow, rose, white and grey gold.

From 200 €.
Do you restore Rolex fluted bezels?
Yes, precise recutting to correct wear and the effects of over-polishing. 18k gold laser welding available. From 400 €.
Do you restore stretched Rolex, AP or Cartier bracelets?
We can carry out partial restorations of these bracelets (damaged link, broken hinge), but we no longer carry out full bracelet restorations.
Do you replace watch batteries?
On the spot in a few minutes, for all brands and all references.

Price: €20 (standard) — €50 (high-end)
Water-resistance check available straight after.
Do you offer water-resistance testing?
Yes, up to 10 bar / 100 metres, on the spot without an appointment.
Recommended after any battery or crystal replacement.
Do you replace watch crystals?
Yes — sapphire, mineral and acrylic — on all brands.

Prices: acrylic from 60 €, simple mineral from 100 €, custom-made glass from 200 €, sapphire: on quotation.
I want my plexiglass polished, is that possible?
Yes. A scratched plexiglass crystal can often be polished rather than replaced: from 30 €. If the scratches are too deep or the glass is cracked, we will offer to replace it (from 60 €).
Do you offer bracelet sizing?
Yes, adding or removing links on all types of metal bracelets, on the spot, immediately.
Do you repair wall clocks, mantel clocks and alarm clocks?
No. Our workshop specialises in wristwatches only. We do not work on wall clocks, mantel clocks or alarm clocks.
Do you sell spare parts or straps?
Yes, we sell straps, in leather or plant-based materials. We also have straps in lizard, alligator and ostrich.

However, we do not sell individual components: we are a repair workshop only and do not resell our supplies.
Do you offer dial customisation or made-to-measure watches?
No. Our core business is the servicing, repair and restoration of existing watches, respecting their original design.
What warranty do you offer?
Our full services come with a two-year warranty on the work carried out. It does not cover shocks or any non-standard use.
Can I track the progress of my repair?
Yes, you receive an email at each key stage : drop-off, diagnosis, end of work, ready for collection at the workshop.
Where are your workshops?
📍 18 Passage du Chantier, Paris 12th — near Bastille — 07 67 89 75 43
📍 78 rue Claude Bernard, Paris 5th — near Mouffetard — 06 07 94 84 51
Do you take interns or apprentices?
Yes, occasionally. But no application is considered by email, whatever your course.
The only way to be seen: come in person to the workshop.

📍 18 Passage du Chantier, Paris 12th — Mon–Fri 9am–12:30pm / 1:30pm–7pm, Sat 10am–12:30pm / 1:30pm–6pm — 07 67 89 75 43
📍 78 rue Claude Bernard, Paris 5th — Mon–Fri 9am–12:30pm / 1:30pm–7pm, Sat 10am–12:30pm / 1:30pm–6pm — 06 07 94 84 51
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For anything urgent:
Paris 12th: +33 7 67 89 75 43
Paris 5th: +33 6 07 94 84 51